To Android or not to Android

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Businesses treat us like crap. AND WE PAY THEM FOR IT! Why?

Maybe I should just get an iPhone. Or a Zack Morris Brick Phone.

After 8 months of up-and-down GPS hell with Sprint and a Samsung Moment, I was finally convinced to “upgrade” to the Samsung Transform. Well now this one has an interesting “quirk”. And it’s really special considering the name of the device.

Screen orientation won’t transform on the home screens. No, it has nothing to do with the change orientation setting, and neither a soft reset nor hard reset will fix the problem. Orientation will change depending on how you hold the phone when you’re using most any program, but return to a home screen and bam–you’re locked into portrait view. No landscape for you. (said in the Soup Nazi voice)

I’m told that it’s just another one of those great “known issues” that I’ll have to deal with until/if Samsung releases an update. To help hasten any sign of a fix, Sprint actually has advised me to “post on Google and the forums” in order to get the attention of the responsible software developers.

Nice.

5 Responses to “To Android or not to Android”

  1. Sprint Guy

    I think your post must have worked lol. I found this when I logged into my Sprint.com account today. Check it!

    ———
    Last Updated: Mar 22, 2011

    Just like your computer, your phone’s software needs to be updated periodically to make sure you have all the latest fixes and enhancements to keep it running at optimal performance. Follow the steps below to check your current version and perform any needed updates.

    Current Version: EB28

    EB28 3.22/2011 This update includes Android 2.2 update (Froyo) with enhancements including:
    – Ability to install applications to external storage
    – Improved Bluetooth device support
    – Improved operating system performance
    – Enhancements to Exchange email ActiveSync including Calendar, Out of Office, signatures and new password policies

    This update also includes:
    – Addition of Swype keyboard function (to use, press and hold in any text field and select Input Method > Swype in the message window)
    – Addition of 3G Wi-Fi hotspot capability
    – Update to Sprint ID, including improvement in activation process
    – Fix for Google syncing errors
    – Fix for landscape mode issues on the Home screen
    – Fix for intermittent issues with Search short key

    Check the version on your phone

    To find the software version on your Samsung Transform™:

    1.From the Home screen, press Menu, then tap Settings
    2.Flick up to scroll down, then tap About phone
    3.Software version is displayed under Baseband Version and Build Number

    Update your software

    To update your Transform over the air:

    1.From the Home screen, press Menu, then tap Settings
    2.Flick up to scroll down, then tap About phone
    3.Tap System Updates
    4.Tap Update Android
    5.The message Checking for software update. Please wait. will display
    6.Follow the on-screen instructions to download and install any updates
    ——

    Reply
  2. Sprint Guy

    Actually I spoke too soon. Now Sprint Technical Support is stating that “Android 2.2 is blowing up a lot of phones” so all upgrades that involve 2.2 are on hold including EB28 for Samsung Transform owners. They say a fix is expected within 24 hours.

    Reply
  3. al bundhy

    the update is now available. go to the market, update one of your apps. once that’s done, go to settings->about->system updates and hit android updates. it will give you the option to upgrade to 2.2 froyo and eb28 for the samsung transform. bout time! 🙂

    Reply
  4. token

    the new eb28 version on the transform has been a night mare. i wish there was a way to go back to the previous version. my phone reboots itself, crawls in slow motion when used, and all the apps crash and have to be force closed all day long. i dont know what the hek they were thinking

    Reply
  5. Brian L.

    Ever since EB.28 my phone vibrates itself and will take me back to the home screen when I’m in the middle of using a program. Because there are so many hardware configurations using Android there is no real support channel available. The providers can’t possibly keep up with every phone they offer, and Android doesn’t offer end-user support at all. And the phone companies themselves don’t answer calls from users who buy phones from providers. We’re on our own. Maybe I should just get an iPhone.

    Reply

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